Assessment and objectives
We map the steps, exceptions and time spent on manual tasks. We define an acceptable error rate and the time savings needed to make the trial worthwhile.
05 / SERVICE
I identify which repetitive office tasks are worth automating and where artificial intelligence (AI) can help. We test a solution on one selected process and measure the total effort.
01 / SITUATION AND SOLUTION
We start with one clearly defined task whose steps, exceptions and effort are known.
Does the same data need copying into several places?I examine system integration options, and we test automation on one selected data transfer.
Is essential information assembled from emails and documents?We test data extraction or summarization using agreed samples, validation rules and human review.
Does following up enquiries and writing recurring replies take too much time?I help categorize enquiries, prepare routing or create draft replies. We measure total effort, including checking and corrections.
02 / WORKING TOGETHER

We map the steps, exceptions and time spent on manual tasks. We define an acceptable error rate and the time savings needed to make the trial worthwhile.
I build a limited proof of concept (PoC) using agreed samples. Depending on the task, I choose API integration, rule-based automation or AI processing. Connecting systems may eliminate repeated data entry.
We use representative test cases (evals) to measure quality, time and cost. For AI processing, I use structured outputs with a defined schema, while checking content accuracy separately.
We decide how to proceed based on the results. We define human review points (human-in-the-loop), error handling and the conditions for production deployment.
The colleagues doing the work provide examples of routine and exceptional cases. I agree the checking rules with them, and they test the solution before we evaluate it.
03 / DELIVERABLES
The prototype helps you decide whether automation is worth deploying. Production deployment tasks, responsibilities and operating conditions are defined in a separate agreement.
04 / GETTING STARTED
05 / FREQUENTLY ASKED QUESTIONS
I estimate the work and time for one selected process. We tailor the trial scope to the data and systems available.
No. With predictable rules and structured data, system integration or conventional automation may be sufficient. I recommend AI when, for example, interpreting varied text is a substantial part of the task.
The evaluation identifies what limits the solution, such as data quality, too many exceptions or correction costs. We can then decide whether to revise it or end the trial. The trial does not commit you to deployment.
An AI agent may be appropriate when several steps and tools need coordinating. Tool calling is restricted to operations approved in advance. Sending external messages or changing business data requires human approval during the trial.
The prototype runs in an agreed test environment. Changes to production systems, deployment and ongoing operation require a separate agreement.
Briefly describe the current process, the systems involved and where work gets stuck. Confidential documents or access credentials are not needed for the first enquiry.