Initial discussion
We review the business situation, the system and the question to be resolved. We define the scope of the work.
APPROACH
Understand first. Then design.
A sound technical recommendation requires an understanding of daily operations and the business objective behind the change. I start there and validate the analysis with the people who use, develop and operate the system.
HOW WE WORK TOGETHER
From a question to a useful outcome.
Investigation
Through interviews, documents and focused technical investigation, I establish how things actually work.
Evaluation
I compare possible solutions and explain the risks, dependencies and additional information needed for the decision.
Recommendations and handover
At handover, we discuss the recommendation and next steps together. Automation engagements include a prototype, whose behavior and effort we evaluate before proceeding.
ONLINE COLLABORATION
Planned in advance.
Focused on the task.
I share meeting topics in advance so that colleagues can prepare concrete examples for the investigation.
I mainly work online. We arrange an on-site session when observing the process would help. Your existing team and suppliers can also take part in the assessment.
WHAT CAN YOU EXPECT?
Useful outcomes and documentation
You receive diagrams, a technical evaluation, a plan or an automation prototype. At handover, we also discuss how to use these in your work.
An agreed scope
I carry out the professional work personally. We agree the task, schedule and availability in advance, including whether additional expertise is needed.
Confidential data handling
We agree access and tool use in advance. I only send confidential client data to external AI services with explicit approval. If the task or data handling conditions require it, I work without AI tools.
Let's discuss the next step.
In a 30-minute conversation, we review your situation, objectives and where I can help.